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Quality documents

Write your company's procedures once, publish one version at a time, and revise them without losing what the old version said.

A quality document is one of your company's written procedures, kept under control: how a technician runs a leak check after a customer runs out of gas, how your plant transfers product from a transport into the bulk tank, how a driver fills and inspects cylinders. Only one version of a procedure is in force at a time, and every earlier version stays on file, so you can always show an inspector what an earlier version said.

How to write a new procedure when you need one

  1. Open Quality → Quality Documents and choose New Quality Document.
  2. Give it a Name and save. The document starts as a Draft.
  3. Write the procedure in the document's editor. Drafts can be edited freely.
  4. Open the properties panel (Toggle Properties) to set Tags, which help you find related procedures later.

Copy Quality Document starts a new document from an existing one when a new procedure is close to one you already have.

How to put a procedure in force when it is ready

In the document's header:

  • Publish makes the document Active ("Makes this document active and visible."). Publishing archives any other active version with the same name, so there is always exactly one procedure in force.
  • Submit for approval replaces Publish when your company requires approval for quality documents. The document stays a draft until an approver presses Approve; Reject sends it back. Approval rules are set up in company settings.
  • Reactivate brings an Archived version back into force.

How to revise a procedure when it changes

Do not edit an active procedure in place. Open the Versions menu in the header and choose New Version: the app copies the current text and tags into a new draft with the next Version number. Edit the draft, then publish it; the old version is archived automatically and stays readable from the same Versions menu.

How to retire a procedure when you no longer use it

Set its status to Archived in the properties panel. Use Delete Document only for a document that was never in force; deleting removes it and its history.

Where this fits

  • The Quality area as a whole: Quality.
  • Procedures often come out of an issue's corrective action: Issues.
  • Training that teaches a procedure to your crews: Training.
  • Who must approve a document before it goes active: Settings.